Journal Entry Statuses

  1. Draft

    This is the initial phase of the customer payment process after the transaction has been successfully saved on the first attempt. During this phase, user can still update / revise the information since the fields remain editable aside from the transaction ID (Customer Payment ID), Workflow Type and Sequence Number in Item Table. After the user verifies all the information is correct, he can proceed to submit it for approval (if there’s an approval process) or post the transaction (if there’s no approval process) or void the transaction.

  2. Pending Approval

    This is an optional status of the journal entry process if the workflow requires an approval. During this phase, the fields are non-editable, and users are awaiting approval or rejection of the transaction.

  3. Posted

    This is one of the final phases of the customer payment process if the workflow does not require an approval. During this phase, most of the fields are non-editable.

  4. Rejected

    This is an optional status of the journal entry if the workflow requires an approval. During this phase, since fields are editable, user should update/revise the information as the approver rejects the transaction owing to some wrong information, missing info, etc.

  5. Void

    This is one of the final phases of the customer payment process where transaction considers as invalid. During this phase, all the fields in Main Tab are non-editable. This status is only accessible if the transaction does not reach the posted state.

  6. Canceled

    This is one of the final processes of the customer payment. From Posted state the user can manually cancel a record. During this phase, the fields are non-editable except for Collection / Official Receipt No. field.