If the user knows already the Customer ID, he can input it on the field and press the “Enter” key. If a blue hyperlink appears next to the magnifying glass icon, it indicates that the customer ID entered is valid. The blue hyperlink next to the magnifying glass is the Customer Name which allows users to easily navigate to the Customer page if he has access to view customer Information.

After customer has been filled out, user must click the search button in the upper right corner of the pop-up box on the same line as Customer field.

After clicking the search button, all customer refund transactions that matches the given customer will be displayed. Otherwise, no results will be shown.