Customer Credit Memo Filter:

This filter is utilized when a user wishes to search for a customer payment based on the Sales Invoice ID.

User can use the magnifying glass to search for existing Sales Invoice ID.

Search button

If the user knows already the Sales Invoice ID, he can input it on the field and press the “Enter” key. If a blue hyperlink appears next to the magnifying glass icon, it indicates that the Sales Invoice ID entered is valid. The blue hyperlink next to the magnifying glass is the Sales Invoice link which allows users to easily navigate to the Sales Invoice page if he has access to view Sales Invoice Information.

SI ID search

After user provide the sales invoice ID, he must click the search button at the right side of the same line of this field to initiate the search process.

Search

If there is an existing record of a customer payment associated with the provided sales invoice, the result will be displayed in the designated area. Otherwise, no results will be shown.