How to check if Customer Credit Memo has been created

The Related Records feature enables the user to verify whether a customer credit memo has been created. Duplication will be avoided because of their ability to quickly identify the existence of a credit demo for a customer payment. In addition, if user has access to view the Customer Credit Memo information, he can review the details by simply navigating to that transaction.

To determine whether a Customer Credit Memo has been created, navigate to the Customer Credit Memo Table and look for an existing hyperlink. If there is none, it means that no credit memo has been created.

Customer Credit Memo Table

As for the Customer Deposit Invoice, users can still create new deposit invoices as the system will not conduct any duplication validation. Validation will only take effect if the customer payment has been fully billed.