Go to FINANCE (Menu) > Customer Deposit Payment Application (Sub-menu)
Blank Customer Credit Memo page with some default values will be displayed in MAIN tab.
On Customer Deposit Payment Application page, search for a customer deposit payment ID by clicking the magnifying glass next to Customer Deposit Payment ID input field and search by Customer, Currency and Created From-To. Then click the search button on the right side. This action will prompt the system to initiate the search process.
After clicking the search button, all results are displayed below the Customer Deposit Payment search criteria. User must select from the search results.
The customer deposit payment search page will be automatically closed, and the selected Customer Deposit Payment is loaded in the Customer Deposit Payment Application page. Also notice that some information (e.g. Customer, Currency, Exchange Rate and Total Payment) is loaded in the customer deposit payment application.
Scroll down to item table and click on the magnifying glass next to Sales Invoice input field and provide a Created From and To values. Then click the search button on the right side. This action will prompt the system to initiate the search process.
After clicking the search button, all results are displayed below. User must select from the search results.
The Sales Invoice search page will be automatically closed, and the selected credit account is loaded in the Customer Refund page. Notice also that the Remaining Balance is automatically populated
Enter an Applied Amount value. Note that Applied Amount cannot be greater than Total Payment value. Notice also that the Applied Amount and Unapplied Amount are auto computed.
User may populate other optional field and then click on Save to create new transaction in draft status.