The Related Records feature enables the user to verify whether a customer refund has been created. Duplication will be avoided because of their ability to quickly identify the existence of a credit demo for a customer deposit payment. In addition, if user has access to view the Customer Refund information, he can review the details by simply navigating to that transaction.
To determine whether a Customer Refund has been created, navigate to the Customer Refund Table and look for an existing hyperlink. If there is none, it means that no credit memo has been created.