If the user knows already the Customer ID, he can input it on the field and press the “Enter” key. If a blue hyperlink appears next to the magnifying glass icon, it indicates that the customer ID entered is valid.

The blue hyperlink next to the magnifying glass is the Customer Name which allows users to easily navigate to the Customer page if he has access to view customer Information.

After customer has been filled out, user must click the search button in the upper right corner of the pop-up box on the same line of this field to initiate the search process.

To read the customer credit memo application, user should point their mouse over the specified transaction, which will be highlighted in blue to indicate that it is the selected transaction. The user should click the highlighted row. After clicking, customer credit memo application search window is immediately closed, and the customer credit memo application page is displayed with the details of the selected record.