This is the initial phase of the customer credit memo process after the transaction has been successfully saved on the first attempt. During this phase, user can still update / revise the information since the fields remain editable aside from the transaction ID (Customer Credit Memo ID), Workflow Type and Sequence Number in Item Table. After the user verifies all the information is correct, he can proceed to submit it for approval (if there’s an approval process) or post the transaction (if there’s no approval process) or void the transaction.
This is an optional status of the customer credit memo process if the workflow requires an approval. During this phase, the fields are non-editable, and users are awaiting approval or rejection of the transaction.
This is one of the final phases of the customer credit memo process if the workflow has an approval. During this phase, the transaction has already been approved and most of the fields are non-editable.
This is an optional status of the customer credit memo if the workflow requires an approval. During this phase, since fields are editable, user should update/revise the information as the approver rejects the transaction owing to some wrong information, missing info, etc.
This is one of the final phases of the customer credit memo process where transaction considers as invalid. During this phase, all the fields in Main Tab are non-editable. This status is only accessible if the transaction does not reach the posted state.
This is one of the final processes of the customer credit memo. From Posted state the user can manually cancel a record. During this phase, the fields are non-editable except for Collection / Official Receipt No. field.