How to check if Over Payment has been created

The Related Records feature enables the user to verify whether an over payment has been created. Duplication will be avoided because of their ability to quickly identify the existence of an overpayment for an over payment. In addition, if user has access to view the Over Payment information, he can review the details by simply navigating to that transaction.

To determine whether an Over Payment has been created, navigate to the Over Payment Table and look for an existing hyperlink. If there is none, it means that no credit memo application has been created.

Customer Credit Memo Table

As for the Over Payment, users can still create new over payment as the system will not conduct any duplication validation. Validation will only take effect if the over payment memo has been posted.