How to check if Customer Refund has been created

The Related Records feature enables the user to verify whether a customer refund has been created. Duplication will be avoided because of their ability to quickly identify the existence of a customer refund for a customer credit memo. In addition, if user has access to view the Customer Refund information, he can review the details by simply navigating to that transaction.

To determine whether a Customer Refund has been created, navigate to the Customer Refund Table and look for an existing hyperlink. If there is none, it means that no credit memo application has been created.

Customer Credit Memo Table

As for the Customer Refund, users can still create new customer refund as the system will not conduct any duplication validation. Validation will only take effect if the customer refund memo has been posted.